Section 1.01 How can Smarter Biz help me in my business ?

Help you to increase your sales upto 15%
https://www.youtube.com/watch?v=Oq5LTsXfI2c

Increase your sales calls output by 25%
https://www.youtube.com/watch?v=zceVw7IOoYo

Ensure your 100% of your follow ups are done ON TIME
https://www.youtube.com/watch?v=zceVw7IOoYo

Increase your productivity by 20%
https://www.youtube.com/watch?v=sUbLTwMGSDA

Reduce your sales cycle
https://www.youtube.com/watch?v=Oq5LTsXfI2c

Section 1.02 What is Smarter Biz?
Smarter Biz a product of Smarter Biz allows you to track, manage and measure your business right from your mobile.

Section 1.03 What does Smarter Biz have to offer?
Smarter Biz is a CRM centred around mobile based business calls with cloud storage space for all types of communication

• Mobile CRM centred around voice calls
  
• Contextualised Call recordings (Incoming and outgoing)
  
• Email Integration with call records, call logs and SMS
  
• Single view of all your communications
  

Section 1.04 What can I do with Smarter Biz?
Smarter Biz is mobile based voice CRM. You can record all your calls, document it will your regular email, easily manage your appointments, for any call, numbers or emails, send your company presentation by SMS and all these records are saved on the cloud securely.

Example: You get 30 to 40 calls on you mobile a day and you would like to manage it much better. Smarter Biz works for you on your mobile. Right after every call just select the follow up actions you want to do and Smarter Biz is automated to makes sure not one business call does not get documented, followed up or integrated with your emails.

Section 1.05 How does Smarter Biz compare with competing products?
Smarter Biz's main competitors are Automatic call recordings, Tehtr, Tactile and Clozy.

The services are somewhat similar that they have built CRM around emails or call logs but Smarter Biz stands apart with its integration of call recording.
In terms of CRM, Tehtr is slightly similar to Smarter Biz only that it does not support mobiles and is for huge call centres and does analysis of call recording mostly.
Automatic call recording does not support any CRM features and is not cloud based for enterprise class.

Tactile offers Integration with Sales Force. Clozy offers an email with CRM feature however both of them do not offer a voice integrated CRM where customer call recordings flow through your business entire process.

Section 2.01 I am worried all my calls are recorded and stored in the cloud is it safe is it normal?
At Smarter Biz we take every step to ensure all your call records are securely stored. Think about how your email works all your emails are also in the cloud aswell which is very normal for people to accept.
Smarter Biz stores on enterprise grade Microsoft based Azure platform.

Section 2.02 Are my call records safe?
You and only you can access your call recording with your user name and password just like any email
Smarter Biz is on Microsoft Azure cloud for more details you can go the below link
http://azure.microsoft.com/en-in/support/trust-center/security/

Section 2.03 How safe is my data from hacking? Is it encrypted?
All data is extremely safe. Your data is encrypted by Microsoft Azure�s security measures and access to your files is dependent on the strength of your password naturally. .

Section 2.04 Is Smarter Biz secure?
Data is extremely secure. Smarter Biz stores data on the Microsoft Azure platform. This means nobody can �see� your data ever.

Section 3.01 How do I sign up?

1. On your Andriod mobile : Download Smarter Biz from Play store , fill your name, email address, phone number and password OR simply sign in using Smarter Biz+ or Facebook
   
   
2. On the Computer: Look for Sign up on our webpage , fill your name, email address, phone number and password
   Don't forget if you get stuck at any point, or need advice which option fits your business best, then please contact us so we can help.

Section 3.02 Does Smarter Biz work on Iphone or Windows Phone?
Currently no but Smarter Biz will be on Iphone and Windows very soon

Section 3.03 How do I change my password?

1. Login to the webpage of www.smarter-biz.com with your user name and password
   
2. Go to the settings page
   
3. Click of change password
   
4. Enter your email, old password and new password twice and click submit

Section 3.04 Can Smarter Biz have a single user name for multiple users /multiple smart phones /multiple mobile numbers?
Yes you can currently the only thing is that all the call records of the multiple mobiles will be heard. We mean there will be no privacy also at any point of time Smarter Biz Technologies can decide to limit it to only 1 user per smartphone

Section 3.05 Can I Sign in with mobile numbers ?
No, Right now we are not supporting mobile number sign in its only by email ID, Facebook and Google+

Section 3.06 If I lose my mobile phone what happens to my data?
Dnt worry all your data is securely stored at Smarter Biz cloud and you can just download the app and put your user name and password and you will have all your data

Section 3.07 If I lose my mobile phone / change my mobile what should I do to continue the Service?
Well simply install the app on anther android mobile and login and start using.
And Yes you will have all the data of the pervious calls aswell

Section 3.08 How to re- instate the User Status into a new hand phone?
Same go to google play and install Smarter Biz and put your email and password and you are up again like nothing ever happened

Section 3.09 How Can I share business catalogue with anyone, even if they don't use Smarter Biz?
Yes you can. In the To option, simply choose the number or email ID you want to share and you can send call recording and /or company presentation even by SMS now right from your mobile

Section 3.10 Does it work offline?
Smarter Biz is always working for you either in offline or online mode however to ensure your data is safe on the cloud you need to connect to internet at least end of the day

Section 3.11 Can I access call recording on my mobile device?
YES just go to Smarter Biz and access the call recording

Section 3.12 Is it worth using Smarter Biz as a backup service?
Off course Yes!!! But Smarter Biz is much more than that and should not be seen as only a backup service but a comprehensive productivity solution.

Section 3.13 Can I login from my computer?
YES you can just login at www.smarter-biz.com

Section 3.14 How does application work after every call

Section 3.15 How do it set a reminder?

Section 3.16 How do I create a digital catalogue?

Section 3.17 How does my daily report look?

Section 3.18 How to send a digital catalogue without call recording

Section 3.19 How to send a call recording by sms or email

Section 3.20 What if I use all of my allocated space? Can I buy more?
No on the paid version you have unlimited space for the time you�re subscribed however for the free version you are limited to only 500 transaction

Section 4.01 What is the difference between Free Smarter Biz and Paid Smarter Biz ?
Free Smarter Biz gives users upto 500 call recordings free storage, 500 daily reports, one business catalogue worth 50 USD with ability to add multiple email accounts accessible both on mobile and webpage free.
Paid Smarter Biz gives users unlimited call recordings storage per year, business catalogue, daily reports and an ability to add multiple email accounts and to add multiple business catalogues accessible both on mobile and webpage

Section 4.02 How much does Smarter Biz cost?
You can get Smarter Biz for less than 100 USD per year

Section 4.03 How can I pay you?
We accept Pay pal and CC avenue

Section 5.01 What type of uptime guarantee does Smarter Biz have for Smarter Biz?
Smarter Biz guarantees that a 95% uptime for Smarter Biz.

Section 6.01 Is call recording illegal?
Call recording laws are different in different countries please refer to your local country laws before using SamrterSMB